Your Responsibilities:

Provide first-level hardware and software support for Hypatos employees
Support the administration of our Microsoft 365 environment
Provide internal IT support for Line-of-Business applications, including:
1. Microsoft 365 / Microsoft Office
2. Jira and Confluence
3. Slack
4. Security tools such as password managers
5. MDM solutions
6. Other business-critical SaaS applications
Assist with user onboarding and offboarding workflows (accounts, access, devices)
Support hardware asset inventory management and tracking
Assist with the implementation and operation of IT and security controls under guidance from the Head of Information Security.
Contribute to documentation of IT processes, procedures, and internal guides
Participate in IT improvement and planning discussions
Help automate repetitive IT tasks using simple workflows, scripts, or tool integrations

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Currently pursuing a degree in IT or a related field or comparable qualifications with relevant professional experience

Basic hands-on experience with Windows and macOS operating systems and end-user hardware

Strong interest in IT operations and modern SaaS environments; first exposure to Microsoft 365 administration is a plus

Interest in IT security topics and willingness to learn about security tools and best practices

Good problem-solving skills and a structured, reliable working style

Ability to explain technical topics clearly to non-technical users

Fluency in both English and German (written and spoken)

Proactive mindset with a strong willingness to learn, adapt, and take ownership of tasks over time

We Offer:
Join us in shaping the future of IT at Hypatos! If you're passionate about technology and enjoy helping others, we want to hear from you. Hypatos is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.]]>

Hypatos Inc.

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