Director of Enterprise Systems

Department: Technology

Employment Type: Full Time

Location: London Office, London, United Kingdom

Reporting To: Devin Miller

Description

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody.

At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers.

As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets.

The Director of Enterprise Systems will lead the strategy, optimization, governance, and ongoing evolution of SKIMS' enterprise applications across EMEA, with primary responsibility for NetSuite ERP and its supporting business systems.

This role serves as the strategic bridge between Technology and the business, partnering closely with Finance, Supply Chain, Merchandising, Planning, Production, Retail, Operations, Ecommerce, and third-party technology partners to ensure enterprise systems enable scalable growth and operational excellence.

The Director will establish best practices, oversee system enhancements, drive process transformation, and ensure data integrity across Procure-to-Pay, Order-to-Cash, Inventory Management, and Financial Operations. As SKIMS continues its international expansion, this leader will play a critical role in implementing new capabilities, improving business processes, and building a scalable enterprise systems roadmap.

Key Responsibilities

Enterprise Systems Strategy

Own the functional strategy and roadmap for NetSuite and associated enterprise applications across EMEA.
Partner with business leaders to identify opportunities to improve operational efficiency through technology.
Translate business requirements into scalable systems solutions.
Develop governance models, prioritization frameworks, and release planning for enterprise systems.
Evaluate new technologies and recommend future-state solutions that support business growth.

ERP Leadership (NetSuite)

Serve as the senior functional owner for NetSuite ERP across Finance, Supply Chain, Inventory, Procurement, and Operations.
Oversee enterprise-wide NetSuite configuration, optimization, enhancements, and issue resolution.
Prioritize system improvements alongside business stakeholders and technical teams.
Partner with internal developers, administrators, and external implementation partners to deliver successful projects.
Ensure ongoing platform stability, scalability, and adoption.

Procurement, Inventory & Operational Excellence

Lead optimization of Procure-to-Pay, Order-to-Cash, and Inventory Management processes.
Ensure efficient management of purchase orders, inventory movements, receiving, allocations, and financial reconciliation.
Support inventory operations across Retail, Ecommerce, Wholesale, Franchise, and International markets.
Improve inventory accuracy, operational controls, and system automation.
Drive continuous improvement initiatives that eliminate manual processes and increase efficiency.

Systems Integration & Business Transformation

Oversee integrations between NetSuite and supporting platforms including OMS, Shopify, WMS, 3PL providers, POS, and other enterprise applications.
Lead enterprise system implementations, upgrades, and large-scale enhancement initiatives.
Ensure successful testing, deployment, and change management for all major releases.
Partner with Technology teams to establish scalable integration architecture.

Reporting & Data Governance

Establish reporting standards and enterprise dashboards supporting operational KPIs.
Ensure high levels of data integrity across enterprise applications.
Develop reporting capabilities that provide business leaders with actionable insights.
Support audit readiness, compliance requirements, and internal controls.

Leadership & Stakeholder Management

Build trusted partnerships across Finance, Operations, Supply Chain, Merchandising, Production, Planning, Retail, and Technology.
Lead cross-functional workshops to define business requirements and future processes.
Develop training programs that increase enterprise systems adoption.
Mentor and develop Enterprise Systems analysts while building a high-performing team as the function grows.

Skills, Knowledge and Expertise

Qualifications

8–12+ years of experience supporting and leading Enterprise Systems within a fast-paced retail, ecommerce, consumer products, or fashion environment.
Extensive functional expertise in NetSuite ERP.
Strong understanding of Procure-to-Pay, Order-to-Cash, Inventory Management, Finance, and Supply Chain business processes.
Experience leading ERP implementations, system upgrades, and enterprise transformation initiatives.
Demonstrated success partnering with executive stakeholders and cross-functional business teams.
Experience supporting complex multi-channel environments including Retail, Ecommerce, Wholesale, and Franchise.
Strong understanding of enterprise systems integrations including OMS, Shopify, WMS, POS, and third-party logistics providers.
Experience managing external implementation partners and technology vendors.
Proven ability to develop enterprise roadmaps and drive organizational change.

Requirements

Bachelor's degree in Information Systems, Computer Science, Business, Supply Chain, Finance, or a related discipline.
Strong strategic thinking and problem-solving capabilities.
Exceptional communication and stakeholder management skills.
Proven leadership experience, including mentoring or managing technical and functional teams.
Excellent analytical skills with the ability to translate business challenges into scalable technology solutions.
Comfortable operating in a fast-paced, high-growth environment with multiple competing priorities.
Experience supporting international organizations and global ERP environments is strongly preferred.

Benefits, Culture and Perks

Benefits and Culture

Private Medical Insurance (PMI)

Group Life Assurance

Income Protection

Critical Illness

Pension Scheme

Modern Health

ClassPass

SKIMS | SKIMS Careers

Open Vacancies (1)

Director of Enterprise Systems