Inbound Sales and Service Manager
Who we are
SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!
Why you want this job
As an Inbound Sales & Service Manager in our call center, you’ll lead a team that directly shapes the experience of both our customers and associates. You’ll help create a high-performing, customer-focused culture while using data, coaching, and strong leadership to drive sales, service, and business results. This is a great opportunity for a people leader who enjoys a fast-paced environment and wants to make a meaningful impact on both their team and the customer experience.
What you’ll do
- Lead People — Builds a team people want to be part of. Coaches with purpose, sets clear expectations, develops future leaders, reco
