Optical Styling & Customer Experience Consultant
Who we are
SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!
Why you want this job
The Framery, the online eyewear brand from 1-800 Contacts, is exploring new ways to help customers choose glasses online with the same confidence they would get from an experienced optician in a physical store. We are looking for a licensed optician with a genuine sense of style to serve as an embedded advisor on a research and prototyping initiative focused on how customers narrow down a large set of frames and decide what looks good on them. This is a paid, project-based consulting engagement, not a full-time position, and the right person will be involved from the earliest stages of research through customer testing of new concepts.
Engagement details
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