Cluster Head - Operations
THIS JOB IS NOT WITH 2070 HEALTH
About Us:
Luma Fertility is a next-generation fertility company founded by second-time entrepreneur Neha K Motwani and backed by Peak XV Partners. We are redefining fertility care through science, compassion, and clinical excellence, combining cutting-edge reproductive medicine with deeply personalized patient support. Following the launch of our flagship clinic in Bandra, we are expanding our footprint with multiple new centres across India. Our mission is to make fertility care more transparent, data-driven, and emotionally supportive.
You can explore more about them at www.lumafertility.com, https://lumafertility.com/press-release/
Requirements
Job Role:
The Cluster Head will be responsible for overseeing the operational, financial, and patient experience performance across multiple Luma Fertility centres. This role will work closely with Centre Managers to drive operational excellence, revenue growth, standardisation, and scalability as Luma expands.
1. Business Performance & Revenue
- Own cluster-level revenue, profitability and operational KPIs aligned with company AOP.
- Drive treatment conversions, attachment rates, FCDR and indirect conversions across all centres.
- Monitor centre-wise
