Inside Sales Manager

Job Description – Inside Sales Lead

Organisation: Everhope Oncology
Department: Inside Sales / Patient Acquisition
Industry: Healthcare / Hospitals / Oncology
Location: Delhi NCR
Employment Type: Full-Time
Experience: 7–20 Years Preferred
Reporting To: Business Head / Sales Head / Centre Head

Job Summary

We are looking for a result-oriented and experienced Inside Sales Lead to manage patient acquisition, lead conversion, consultation bookings, and inside sales operations.

The ideal candidate should have strong experience in inside sales, telecalling, lead management, CRM operations, team handling, and conversion optimisation.

The role requires excellent communication skills, a data-driven approach, and the ability to manage patient enquiries with professionalism, sensitivity, and empathy.

Prior experience in healthcare, hospitals, diagnostics, oncology, IVF, or other speciality healthcare services will be preferred.

Key Responsibilities

1. Inside Sales & Lead Conversion

• Manage inbound and outbound patient enquiries received through digital marketing campaigns, website, WhatsApp, phone calls, referral channels, and other lead sources.
• Drive consultation bookings and improve lead-to-appointment conversion rates.
• Monitor l