Manager - Collections & Revenue Cycle

Job Description : Manager - Collections & Revenue Cycle

Location: Mumbai
Industry: Healthcare / Hospitals
Experience: 2–10 years
Employment Type: Full-time

About the Role

We are looking for an experienced SSO – Collections / Receivables professional to manage hospital receivables and drive timely collection of outstanding amounts from patients, corporates, TPAs, insurance companies, and other institutional customers.

The role will work closely with finance, billing, TPA, corporate, and operations teams to improve collections and reduce ageing outstanding.

Key Responsibilities

• Manage and monitor hospital accounts receivable and outstanding collections.
• Track outstanding amounts across patients, corporates, TPAs, and insurance companies.
• Develop and maintain an ageing-wise receivables tracker.
• Follow up with TPAs, insurance companies, corporate clients, and other stakeholders for pending payments.
• Identify delayed payments and take proactive action for collection.
• Coordinate with billing and TPA teams to resolve documentation, billing, and claim-related issues affecting collections.
• Monitor claim deductions, short payments, rejections, and disputed amounts.
• Reconcile outstanding balances with finance records.
• Conduct regular ageing reviews and prioritize