Member of Technical Staff

About the role

Members of Technical Staff own features end to end. You'll work with the clinicians and operators who use what we build, scope the problem, design and build the solution across the stack, deploy it and follow how it performs in production. Our engineering team is flat, with no sub-teams, so you'll work across the whole platform. We build with AI coding agents every day and expect you to do the same.

What you'll do

• Design and build AI agents and automated workflows for clinic operations, such as insurance benefits verification, prior authorizations, patient intake, claims and clinical documentation

• Build features for clinicians, patients and families, and our internal operations team, on web and mobile

• Take ambiguous problems from 0 to 1, working with operators and clinicians to define the problem, write the spec and ship a first version

• Design the services, data models and APIs behind your features and manage the infrastructure as code

• Own your services in production: deployments, monitoring and incident response

• Write evals for model-facing features and track the metrics of the workflows you ship