Account Manager

As an Account Manager at A Place for Mom, you will own the success of a portfolio of senior living community partners. This role is a blend of strategic relationship management, consultative selling, and performance coaching — all grounded in a disciplined focus on driving measurable results.

You will be accountable for delivering against a set of quarterly and annual Objectives and Key Results (OKRs) aligned with APFM’s broader business goals. OKRs will include revenue retention and growth, move-in acceleration, customer engagement, and adoption of high-impact programs. You’ll collaborate cross-functionally to execute against these priorities, using data, insights, and operational rigor to deliver value to both APFM and our partners.

This high-visibility, customer-facing role is ideal for someone who thrives in a results-driven environment and wants to make a tangible impact.

What you will do:

• Own partner success across a designated book of business, managing performance against defined OKRs

• Build strong relationships with senior living operators and stakeholders to ensure retention, growth, and long-term satisfaction

• Deliver regular business reviews and performance analyses