Customer Program Manager

You are responsible for all Technical and Financial aspects of large, strategic projects from initial Customer Engagements / Programs and RFIs through to the Project Closing. Your day-to-day work as a Customer Program Manager includes managing strategic projects as well as creating convincing proposals in the acquisition phase of a project. You are our central interface to a customer while performing a project and you are a key person to maintain business with the client. Your responsibility is a clear and reliable communication to the customer on engineering, management & executive level. You organize the delivery of your project and the management of timelines according to the clients' expectations and you orchestrate the customer relationship.  Thanks to your initiative, creativity and goal-oriented mode you bring in actionable ideas to further improve our services & offerings to our clients.

·       Managing client engagements and client relationships

·       Managing strategic projects, incl. planning, ensuring quality, meeting deadlines, etc.

·       Identifying actionable recommendations while keeping a “hands-on” mentality

·       Owning responsibility for the quality of the engagements

·       Presenting results, key findings and ensuring client satisfaction

· &nb