Information Systems Maintenance Specialist (IT department)

We are looking for an IS Maintenance Specialist to join our team at BTA. As a member of our team, you will work on a Baltic level, contributing to the maintenance and improvement of our information systems.

Please note that this position is not a IT support role. The role is focused on information systems maintenance, analysis, testing, and configuration rather than hardware setup, device installation, or day-to-day technical support tasks.

Preference will be given to candidates with knowledge in information system (IS) maintenance, functionality and configuration management, user access rights administration, user support, and ensuring the continuity of IS operations.

We will entrust you:

• Register, classify, and resolve IS incidents and problems, entering them into request-management systems within established deadlines;

• Register and process IS requests (IS access rights management, user support, installation and acceptance testing of new IS versions, etc.) using request-management systems;