Business Relationship Manager

Job Description 

Job Title: Business Relationship Manager

Overview:

The Business Relationship Manager serves as the primary link between the AI team and business units across the organization. The role is responsible for gathering business requirements, prioritizing AI initiatives, supporting technology rollouts, and ensuring successful adoption and business value of AI solutions.

The role will work closely with business stakeholders, engineering teams, and Learning & Development to drive adoption, track usage and satisfaction, and address adoption risks.

Roles & responsibility:

 

• Own and maintain relationships with business unit stakeholders across the organization, serving as their primary point of contact for AI team engagement.
• Gather business requirements and user needs, translating them into prioritized, well-scoped inputs for the engineering team.
• Define, track, and report on adoption and usage metrics for deployed AI solutions — not just delivery status.
• Design and execute change communication and rollout plans for phased deployments, partnering with Learning & Development on training hand-off.