Customer Service Officer
LOCATION: The Forge
SHIFT PATTERN: 5 days over 7, 40 hours per week
PAY RATE: £13.09 per hour
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!
ROLE OVERVIEW AND PURPOSE
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!
Job Purpose:
The Customer Service Officer is responsible for providing a welcoming, professional and high-quality customer service experience to all visitors, retailers and stakeholders within the shopping centre.
The role acts as a key point of contact for customers, assisting with enquiries, providing information about the centre and its facilities, supporting centre promotions and events, and helping to ensure that visitors have a positive and enjoyable experience.
Key Responsibilities
Customer Service
- Welcome and assist customers in a friendly, professional and approachable manner.
