Duty Manager

LOCATION: HEATHROW AIRPORT

SHIFT PATTERN: 4 on 2 off, 40 per week

SALARY: COMPETITIVE

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!Role Purpose 

The Duty Manager role is responsible for ensuring the day-to-day operation is managed as effectively and efficiently through strong leadership of the teams with focus on safety, security, on time performance and operational efficiency.  

OPERATIONAL KEY RESPONSIBILITIES  

• Deliver all daily team briefings, at the start of each shift, ensuring staff are fully aware of customer requirements and have all necessary equipment to perform their tasks 

• Ensure delivery of cleaning standards in line with service level agreements set out in the contract 

• Conduct final cleaning sweeps on all aircrafts, establishing and rectifying any shortfall in standards 

• Identify if and where processes are not meeting requirements and propose solutions working with the senior management team 

• Ensure adequate resources are in place for all shifts e.g. Overtime, holiday management, recruitment and ID vetting. 

• Establish and maintain good