Operational Insight and Assurance Analyst

LOCATION: Heathrow Airport

SHIFT PATTERN: Monday to Friday

SALARY: Competitive

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ROLE OVERVIEW AND PURPOSE 

The Operational Insight & Assurance Analyst will provide independent assurance across operational performance, data and reporting within Aviation and Transport. Sitting within the Business Intelligence team, the role will act as the bridge between frontline operations, data governance and analytical reporting, ensuring that the information used to manage performance accurately reflects what is happening operationally. 

The role will combine operational assurance, data validation, analytics and documentation. It will involve working directly with frontline teams as well as BI Analysts, Data Engineers and operational management to validate the full information chain from operational activity and system capture through data ingestion, transformation and final reporting.  

Key Responsibilities 

The Analyst will carry out operational assurance activity across Aviation and Transport, observing frontline processes and comparing what happens in practice with the information recorded in operational systems. This will include validating operational t