Passenger Service Agent
LOCATION: Heathrow Airport
SHIFT PATTERN: 5 on 3 off, 40 hours per week
PAY RATE: Competitive
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Passenger Assistance (Heathrow Airport)
Forget the typical 9–5. Imagine planes as your office view and every shift bringing a new story
The Role
Join our Passenger Assistance team and be the reason our passengers enjoy a smooth, memorable and stress-free journey through the airport
Assisting passengers requiring support to and from the aircraft who may have limited mobility, visual or hearing impairments or just simply need some extra help, you’ll deliver outstanding service every step of the way
What You’ll Be Doing
- Assisting passengers who require support through the airport either on foot, by wheelchair or electric buggy depending on their needs
- Transferring passengers on and off the aircraft either into their seat or wheelchair through safe manual handling techniques
- Pushing wheelchairs and assisting with luggage
- Delivering a calm, profe
