Security & Guest Services Host

LOCATION: The Corn Exchange

SHIFT PATTERN: 4 on 4 0ff, 12hr shifts, 42 hours per week

PAY RATE: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

ROLE OVERVIEW AND PURPOSE

We are searching for a professional, trustworthy Guest services host who would enjoy working in an exciting, fast-paced environment. The Guest services host will ensure that all guests and visitors receive a warm welcome and a lasting first impression of the center.

KEY RESPONSIBILITIES

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort the guest where possible to the location/destination.

• Being knowledgeable about the local area, attractions, directions, and facilities and to supply this information to guests on a regular basis.

• Answer incoming calls and provide appropriate information.

• Responsible for cash float

• Build relationships and loyalty with guests, colleagues, and brand partners always, with an ability to anticipate their needs.

• Ensuring the safety and well-being of our guests and co-workers by maintaining a knowledge of crisis and eme