Service Team Leader

LOCATION: Oxford North

HOURS: 42 hours per week

SHIFT PATTERN: 4 ON 4 OFF

PAY RATE: £15.00 per hour

Role Overview 

We are seeking a dedicated and experienced Service Team Leader to join our management team, overseeing a multi-disciplined team of Cleaners, Security Guards, and Waste Operatives. As a Service Team Leader, you will play a crucial role in delivering and maintaining the highest standards of Security and Environmental services within a busy, town centre-based shopping and leisure facility. 

Key Responsibilities 

• Lead, support, and motivate your team to ensure the highest service standards in Security, Cleaning, and Waste Management. 

• Develop yourself and your team through ongoing training, coaching and mentorship. 

• Foster a positive and inclusive work environment, ensuring all team members feel valued and respected. 

• Ensure smooth daily operations by effectively prioritizing and delegating tasks according to business, team, and individual needs. 

• Maintain excellent customer service, ensuring visitors experience a safe, clean, and welcoming environment. 

Key Attributes & Skills 

• A passion for customer service, ensuring our custome