Staff Support

LOCATION: London Heathrow Airport

SHIFT PATTERN: 4 on 4 off shift pattern (40.25 hours per week), 6 month Contract

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

OVERVIEW OF JOB DESCRIPTION 

The Staff Support role provides effective administrative, organisational, and operational support to ensure the smooth day-to-day running of the Heathrow aviation operation, specifically supporting the Heathrow Passengers requiring Support (PRS) team. Working within a fast-paced, safety-critical environment, the post-holder supports managers, supervisors and shift-based teams with real-time rostering, attendance monitoring, and office administration. 

The role requires a high level of organisation, accuracy and professionalism, with particular emphasis on maintaining reliable records, resolving staff queries and supporting compliance with company, airport, and regulatory requirements. Operating on a site-based 4 on 4 off shift pattern (40.25 hours per week), this role is vital in delivering a consistent and high-quality passenger service across the 365-day operational schedule. 

MAIN DUTIES & RESPONSIBILITIES

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