IT & Security MIS Manager

Position: MIS Manager (ERP / SCM / CRM / Groupware)

Location: COVINGTON, GA

 

JOB SUMMARY

The MIS Manager is responsible for stable operation and continuous improvement of enterprise business systems including ERP, Groupware, and Middleware (EAI, CDC), while leading readiness and planning activities for future SCM and CRM implementations. This role ensures end-to-end process continuity by managing system operations, integrations, data flow reliability, and governance, and by driving cross-functional alignment for new system rollouts. The MIS Manager partners with Finance, Supply Chain, Sales/Customer teams, and IT stakeholders to standardize processes, strengthen controls, and enable scalable, data-driven operations.

 

DUTIES/RESPONSIBILITIES:

• Own day-to-day operations of ERP, Groupware, and Middleware (EAI, CDC) including stability monitoring, incident resolution, performance management, and vendor coordination
• Manage change/release management: enhancement intake, prioritization, testing (SIT/UAT), deployment, rollback planning, and user communications
• Establish and