Posted 1h ago•Remote Based - US
Product Solutions Analyst
MiddleRemoteSalary undisclosed
Required Skills
JavaScriptSQL
Job Description
About the Role
The Product Solutions Analyst partners with customers to implement, configure, and optimize solutions using Elements XS, Accela's GIS-centric asset management platform. As part of the Professional Services team, this role works directly with clients to understand business requirements, configure solutions, develop workflows and reports, and support successful adoption of the platform.
The ideal candidate is a collaborative problem solver with strong analytical skills, a customer-focused mindset, and an interest in leveraging technology to solve business challenges.
Specific Responsibilities
- Configure and support Elements XS and Connect solutions based on customer requirements.
- Analyze business processes and translate requirements into scalable system configurations.
- Develop workflows, forms, reports, and dashboards using platform tools.
- Assist with solution implementation, testing, training, and deployment activities.
- Maintain and enhance existing customer environments and integrations.
- Provide technical guidance and best practices to customers on solution utilization.
- Support project delivery activities, including documentation, requirements gathering, and status updates.
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