Customer Onboarding Lead
Location: Žilina, Slovakia (hybrid)
Department: Language Services
Reports to: WOL Onboarding & Quality Manager
WHO WE ARE
At Acclaro, we're more than a localization company — we're a content intelligence solutions company, and a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world's languages and resonate deeply across cultures by blending human expertise with cutting-edge technology, delivered through a follow-the-sun model that keeps our teams moving around the clock and around the globe.
With over two decades of experience, we support some of the world's most recognizable brands in expanding their global reach. And we're scaling: we've been making material investments in our own AI-native platform, one that's already reshaping how our business — and the localization industry more broadly — works. Join us on our journey to be the model localization company of the next decade, one that's loved by clients, colleagues, and communities alike.
YOUR NEXT ROLE
As our WordsOnline Onboarding Lead, you’ll turn onboarding plans into well-coordinated, reliable launches for new and existing customers. You’ll bring together customer requirements, linguistic assets, workflows, timelines, and cross-functional contributors to keep each onboarding moving forward.
