Strategic Account Manager
About the role
Some of the world's largest technology and software companies trust us to make their content work in every market. As a Strategic Account Manager, you'll own a named book of these existing customers, deepen the relationships, and grow the business as our platform offerings come to market. This is a senior, quota-carrying role with full commercial responsibility and high visibility in a small, focused team, for someone who sells outcomes, not word counts. You'll report to our Chief Commercial Officer, partner with our global account team across regions, spend regular time on-site at customer campuses, and bring in colleagues from Delivery, Product, and Solutions when a deal needs them. You'll do well here if you're proactive, consultative, able to work independently, and energized by a company that's changing how it sells.
What you'll do
- Own a named book of strategic tech and software customers across your region.
- Build multi-threaded relationships across product, engineering, marketing, localization, and procurement.
- Identify, qualify, and close expansion opportunities across new business units, product lines, and geographies, without waiting for the renewal cycle.
- Bring our platform offerings into your accounts as they come to market, alongside our existing services.
- Sell the outcome by