Delivery & Support Technician

Main purpose of job

A positive and ‘can-do’ attitude – this role includes many challenges and obstacles, this will be a key part of the review and trial period

Ability to work well under pressure

Ability and willingness to follow guidance, coaching and instructions from technical and sales team.

Live and demonstrate the values of the company

Interpersonal skills

Key responsibilities, duties and tasks

• Collect and build chairs Beds from Ireland Warehouse
• Deliver chairs to Product Specialist team at nationwide locations.
• Complete administrative work within time scales
• Make sure stock is recorded and managed in van and depot.
• Work with customer service team to arrange deliveries in an effective manner
• Assisting the sales team with 2 man visits where required
• Overnight stays in hotels where required to maximise efficiency

Key goals and KPIs

•  Product is kept in good condition for delivery
• Arrive on time to prebooked appointments
• Stock in van and depot is managed well

General expectations

• Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities
• Undertake such other duties, training and/or hours of work as may be reasonably required and whic