Global Digital Learning Designer & LMS Administrator

Company Description

 Join Accor,  a professional journey at the heart of a committed, international and transforming group

Accor, a global leader in hospitality, present in more than 110 countries with 5,500 hotels, welcomes you to its offices located in Issy-les-Moulineaux.

This is where the Group’s global expertise comes together: strategy, finance, human resources, legal, technology, marketing, sustainability, communication, audit, procurement, etc.

Joining Accor means actively contributing to defining, structuring, and supporting the transformation of an international group, in direct connection with operational teams around the world.

Job Description

Core Pillars of Responsibility

Digital Learning Design & Instructional Engineering (60% focus)

- Creative Production: Utilizes high-end authoring tools (Articulate 360, Adobe Creative Suite, Synthesia, Vyond) to draft storyboards, write scripts, and create engaging learning assets (videos, modules, quizzes).

- Project Management: Manages the creation of modules and oversees project execution through agencies or external freelancers, ensuring adherence to future specifications.

- Pedagogical Alignment: Applies adult learning theories to transform business objectives into clear, measurable learning outcomes.

- Global Support: Manages translation processes and scales learning modules for a diverse, international audience.

LMS Administration & Operations (30% focus)

- Platform Management: Oversees daily operations of the LYW Platform (and others), including uploading content, defining user pathways, enrolling participants, and troubleshooting technical issues.

- Stakeholder Support: Acts as the key technical reference point, assisting internal stakeholders and regional Academy Administrators in maximizing platform capabilities.

Reporting, Data & Analytics (10% focus)

- Insights-Driven Improvements: Analyzes training KPIs to build dashboards and reports for leadership.

- Continuous Improvement: Recommends modifications to existing courses based on quantitative data and user feedback.

Conclusion

This role requires the ability to navigate between creativity and technology, ensuring a seamless and engaging learning experience for all participants. Collaboration, teamwork, problem-solving skills, and a commitment to technology watch are essential to achieving success in this position.

Qualifications

Education: Bachelor's (Master’s preferred) in Educational Technology or Instructional Design (criticality: Medium-High)

Experience: 3 years in digital content creation and LMS administration in multicultural/international environments (criticality: High, vital for global scaling)

Hard Tools: Articulate 360 (advanced Storyline), Vyond, Synthesia, Adobe Creative Suite, LMS/LxP platforms (criticality: High)

Languages: English (C1/C2 - Fluent) and French (Professional Working Proficiency) (criticality: High, key for a French-headquartered or global organization)

Soft Skills: Multi-project management, stakeholder communication, adaptability, creative thinking (criticality: High, managing global clients, SMEs)

Collaboration & Team Player Qualities:

Strong interpersonal skills to work effectively within a diverse team.

Ability to foster a collaborative environment, encouraging input and feedback from colleagues and stakeholders. Commitment to shared goals and team success, demonstrating reliability and support for team initiatives.

Problem-Solving Skills: Proactive approach to identifying challenges and developing effective solutions.

Capacity to think critically and creatively to address issues as they arise, ensuring continuous improvement and efficiency.

Veille Technologique: Commitment to staying updated on the latest trends and innovations in educational technology and instructional design. Ability to evaluate and integrate new tools and methodologies that enhance learning experiences and operational efficiency.

Additional Information

Why join us?

And what are our commitments?

To the world

- Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.

- We adopt a continuous improvement approach to reduce the environmental impact of digital across all our projects.

To your career

We enable all our employees to maintain a healthy work-life balance and give them the means to shape their working environment in their own image.

And also,

- ALL - Heartist® program: preferential rates and flash offers for unforgettable stays and experiences across all our Accor locations and with our partners worldwide.

- Heartist® for Good volunteering program: 1 day offered during your working time to get involved with a non-profit organization.

- A Social and Economic Committee (CSE) that supports you in financing your cultural and sports activities.

- Sustainable Mobility Package for using an eco-friendly means of transportation or a “company bike” program in partnership with Zenride.

- Coverage of urban public transport subscriptions between home and workplace, in accordance with the French Finance Law scale.

- A mandatory health insurance plan funded at 50% by Accor, at no additional cost in case of enrollment of your dependents.

- Not to mention attractive working conditions with collaborative workspaces, restaurants, game areas, as well as well-being and sports spaces on site or through Gymlib.

Your talent and motivation are our only selection criteria.

- We value the richness of diverse nationalities, personalities, and professional backgrounds.
We know how to adapt to the specific needs of our employees, particularly those with disabilities.
We encourage all applications, without distinction of gender, so dare to apply!

For us, recruitment is above all a story of encounters.

Does this role appeal to you? Apply, and we will offer you:

- An initial discussion with our recruitment team to present the key elements of the role or guide you toward a position that may better suit you,

- One or more interviews with managers and team members,

- For certain roles, you may also be asked to complete a test or case study, as well as a questionnaire about your personality and motivations.

- A final interview with our Human Resources team to discuss our Group culture, working environment, training program, and career prospects, as well as the different Group benefits.

- Personalized feedback.