Customer Success Manager

At Aceve, we back the builders of society. Founded in the Nordics and growing across Europe, we build digital tools for the people who construct and maintain our physical world - giving electricians, plumbers, and contractors back their time, clarity, and confidence. With over 900 employees across 8 countries, leading brands in 7 customer markets, and more than €100M in revenue, we're on an ambitious growth journey, and we're just getting started. We're an AI-first company, and we work with grit, openness, and a good dose of joy.

Role Purpose

As our Customer Success Manager, you'll make sure customers keep getting real value from Next, our project management and financial control platform for construction companies. Next gives project managers and site teams visibility into project economics, budgets, costs, revenue and progress, both on individual projects and across the business. You'll do that by keeping a close eye on customer health, engagement and usage, and catching risks and opportunities early.

This is a role for someone who wants to help build how Customer Success works, not just fit into it. Building the function is something the whole team owns together, and we're looking for someone who gets a real charge out of that. Someone who's comfortable when the path is a bit foggy and can bring structure