System Specialist
At Aceve, we back the builders of society. Founded in the Nordics and growing across Europe, we build digital tools for the people who construct and maintain our physical world - giving electricians, plumbers, and contractors back their time, clarity, and confidence. With over 900 employees across 8 countries, leading brands in 7 customer markets, and more than €100M in revenue, we're on an ambitious growth journey, and we're just getting started. We're an AI-first company, and we work with grit, openness, and a good dose of joy.
When a customer hits a wall, you're the one who figures it out. As our System Specialist, you're the technical depth behind our Customer Support team — the person first line turn to when things get genuinely complex. You don't wait for someone to hand you a brief. You dig in, make the call, and make sure the same thing doesn't happen twice.
About the role
You sit at the intersection of our customers, our support team, and our engineering organisation. When something breaks — or just doesn't work the way it should — you're the one who takes it further. You diagnose, resolve, and document. You turn a customer's frustration into a fixed problem, and then you make sure the product team knows what caused it. What you do shapes directly how customers experience our software, and that matters.
What will
