What We're Looking For:

Our portfolio company is hiring a Director of Operations to run the business day to day so the founders can focus on strategic execution. You will lead the corporate team and own the operating systems behind our studios, including people operations, recruiting, the call center, inventory and warehouse operations, payroll, facilities, vendors, compliance coordination, and the weekly operating cadence.

This is a hands-on leadership role. You will make decisions, solve operating problems directly, and build the people and processes that prevent those problems from returning. You should be comfortable moving between a location issue, a hiring decision, a payroll exception, a vendor choice, and a leadership conversation on the same day.

What You’ll Do:

• Lead day-to-day operations across the studio network, corporate team, call center, scheduling, inventory, and warehouse.

• Own recruiting, performance management, talent reviews, and workforce planning, with the People Lead reporting to you.

• Build and run scorecards, operating reviews, and a weekly accountability cadence for studio partners, regional leaders, and corporate functions.

• Run payroll and back-office administrati