Director of Resident Experience - San Francisco

San Francisco Bay Region, CA | Onsite | Luxury Residential Hospitality About the Opportunity We are seeking an accomplished Director of Resident Experience to lead the service culture and resident experience for a premier ultra-luxury residential community in the San Francisco Bay Region. This is an exciting opportunity for a polished hospitality leader who understands that true luxury is about more than exceptional service—it is about anticipating needs, creating meaningful experiences, building trust, and delivering an elevated standard of living every day.   The ideal candidate will bring a strong background in 4- or 5-star luxury hospitality, private clubs, luxury residences, high-rise residential properties, or other highly personalized service environments. Candidates who have built their careers with renowned luxury hotel brands and are ready to bring that expertise into an exceptional residential setting are encouraged to apply.   The Role The Director of Resident Experience will oversee the day-to-day resident experience and lead a dedicated service team responsible for creating a welcoming, seamless, and highly personalized environment for residents and their guests. This leader will serve as a visible ambassador for the property, partnering closely with onsite leadership and operational departments to ensure the highest standards of service, communication, programming, and resident engagement.   Key Responsibilities •Lead, coach, develop, and inspire a high-perform