Bilingual Casper Test Support Agent (On-Demand Contract Work Remote in Canada)

Casual Independent Contractor | Remote, Canada | $25 CAD/hour | Minimum 4 paid hours/week

Help applicants feel supported when it matters most.

Every year, thousands of people complete Casper as part of applying to programs in medicine, nursing, and other professions.

Casper helps universities and colleges learn more about applicants beyond their grades. It looks at human skills that matter in these professions, like empathy, communication, ethical judgment, and problem-solving.

For applicants, completing Casper can be an important step toward the education and career they’re working toward. While a test is happening, our Test Support Agents are behind the scenes making sure things run smoothly and helping applicants when they run into problems.

That’s where you’ll come in.

We’re looking for English/French bilingual contractors across Canada to join our community of Test Support Agents for flexible, part-time work.

As a Test Support Agent, you’ll support applicants in real time while they complete their Casper test. You’ll answer questions, help solve technical problems, reassure applicants who may be anxious or frustrated, and help them get back on track when something goes wrong.

You’ll also help make sure tests are completed fairly and according to the rules. This includes monitoring live tests, connecting with applicants when something needs to be addressed, and flagging anything that nee