AI Solutions Principal

Acumen Technology is a Nashville-based Managed IT Service Provider (MSP) supporting a client base concentrated in financial services, healthcare, and other regulated industries. We are a direct Microsoft partner, and most of our clients run their day-to-day work in Microsoft 365 and SharePoint in addition to their line of business applications. Our clients trust us to keep their environment secure, productive, and compliant and right now they are asking us, increasingly, for help with one thing: AI. 

About the Role 

This is a new role at our company, and we are looking for the right person to help us scale it. Our clients are curious about AI tools, but most of them do not know where to start, which licenses to buy, which workflows to change, or how to keep sensitive data safe as they roll it out. 

As our AI Solutions Principal, you will sit with clients, understand the processes that slow them down, and help them get real, measurable value out of AI, Copilot, Claude and the broader AI tools that may be part of their LOB apps. You will also be our internal AI evangelist keeping our team current on what is new, what is worth using, and what is still just hype. This is a client-facing and you will wear a lot of hats in the beginning. As demand grows, you will help us hire and mentor the next teammates on this team, and focus your own work on what you love most. 

What You'll Do<