Senior Customer Lifecycle Marketing Manager
AdvancedMD
AdvancedMD is a unified cloud suite of medical office software hosted on Amazon Web Services/AWS including practice management, electronic health records, and patient engagement, and offers managed medical billing services for independent practices. AdvancedMD serves an expansive national footprint of 65,000 practitioners across 14,000 practices and 900 independent medical billing companies. 8.8M insurance claims are processed every month on the AdvancedMD billing platform!
Role Summary
Are you a strategic operator who's just as comfortable building the business case for retention as you are sharpening the words a customer actually reads? We're looking for an experienced Senior Customer Lifecycle Marketing Manager to drive customer loyalty, adoption, and long-term growth at AdvancedMD. In this highly visible, highly influential role, you'll own the upfront thinking behind how we keep and grow our customers: defining the retention opportunity, the customer segments, and the lifecycle strategy. You'll then partner closely with Customer Success, Sales, and marketing channels to bring it to life. You'll work cross