Senior System Administrator
Application Support Engineer
Job Summary
We are looking for an experienced Application Support Engineer to join our team and be responsible for providing technical application support during regular working hours as well as on-call support when required.
The role will focus on ensuring the availability, stability, security, and performance of business-critical applications. The successful candidate will troubleshoot and resolve technical issues, support system upgrades and deployments, manage service restoration, and ensure seamless integration between applications and back-end systems.
The candidate will work closely with technical teams, application owners, infrastructure teams, and other stakeholders to identify root causes, implement effective solutions, and continuously improve system reliability.
Key Responsibilities
- Provide application support during working hours and on-call, ensuring timely resolution of technical incidents and service requests.
- Troubleshoot and resolve global and individual application issues, minimizing business impact and service downtime.
- Monitor application health, performance, and availability and take proactive actions to prevent potential incidents.
- Perform technical reviews of applications and proposed changes to ensure alignment with technical and operational standards.
- Support system up
