Medical Assistant (Scheduling & Member Outreach) 6723
Advantmed is a leading healthcare solutions company that partners with health plans and providers to improve patient outcomes through population health, preventive care, risk adjustment, and care coordination programs. Our team is dedicated to helping members access the care they need while making a meaningful impact on healthcare quality across the United States.
Job Title: Medical Assistant (Scheduling & Member Outreach)
Department: Population Health / Care Coordination
Location: Remote / Call Center
Reports To: Team Leader / Operations Manager
Job Summary
The Medical Assistant will support healthcare providers by contacting members, educating them on preventive healthcare benefits, and scheduling appointments for Annual Wellness Visits (AWV), preventive screenings, and primary care consultations. The role requires strong communication skills, healthcare knowledge, and the ability to engage members over the phone.
Key Responsibilities
Member Outreach & Scheduling
- Contact members via outbound calls to schedule healthcare appointments.
- Educate members on available healthcare benefits and preventive services.
- Schedule, reschedule, and confirm appointments in the scheduling system.
- Follow up with members regarding missed appointments and c
