Intake Coordinator

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Advisacare Home Health and Hospice is currently accepting resumes for a Full-time Intake Specialist to join our team at our Lansing location!

The Intake Specialist is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also includes scheduling of clinical staff and tracking orders and other pertinent documentation from physicians/ referral sources. Utilization of Kinnser Agency Manager as EMR platform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for obtaining detailed and accurate benefit information using websites or phone for all insurance companies.

• Validate and document all payor information such as patient name, DOB etc .in the Kinnser system.

• Clearly document benefit information such as deductibles and out of pocket maximums in the patient’s chart.

• Obtain start of care authorization for managed care cases not requiring clinical documentation.

• Verification of all pre-operative patients prior to scheduled surgery.

• Daily/continuous monitoring of task flow screen related to all insurance issues