ServiceNow Architect

Work Arrangement

Remote position with periodic travel to AEVEX facilities (Tampa, FL; Solana Beach, CA; other locations) as needed for implementation workshops, go-lives, and team events. Estimated travel: 10–20%. May require occasional work outside standard business hours for deployments, upgrades, or critical incident resolution.

Job Overview

This is a platform ownership role focused on the continued development, maturity, and expansion of ServiceNow across the organization. The successful candidate should think beyond individual tickets and enhancements and focus on process efficiency, automation, data integrity, user adoption, scalability, and long-term platform value.

The ServiceNow Architect will own assigned solutions and modules end-to-end, from requirements gathering and solution design through development, testing, deployment, documentation, and continuous improvement in production.

The role will initially support ServiceNow development and platform initiatives based on defined projects, enhancements, and organizational priorities, with the opportunity to assume greater platform ownership as ServiceNow capabilities and adoption continue to expand.

Essential Functions

Platform Development & Ownership

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