Trainer / System Setup Specialist
The Trainer / System Setup Specialist combines end-user training with the controlled setup and configuration of Digital Services systems. The role ensures that systems are correctly prepared for each country and clinic, that users receive effective role-based training, and that training and configuration activities are aligned with project plans, go-live readiness and agreed operational processes. The position is primarily remote but requires regular travel to Affidea clinics for discovery, configuration validation, training, go-live and hypercare support.
Create and maintain project-specific training strategies and detailed training plans covering audiences, learning objectives, delivery method, schedule, locations, trainers, environments, attendance and completion tracking.
Conduct training-needs analysis with Business Owners, Project Managers, subject-matter experts, country teams and clinic representatives.
Develop, review and maintain role-based training materials, including presentations, facilitator guides, user guides, quick-reference guides, exercises, knowledge checks, videos and supporting knowledge articles.
Deliver engaging virtual and classroom-based training to clinical, administrative, operational and support users across Affidea
