Developer + AI Support
Job Title: Developer + AI-Enabled Technical Support
Location: Full-Time Remote (LATAM only)
Working Hours: FT - 9 AM – 5 PM CST (40 hours per week / sync with USA team)
About the Role & Team
As the Senior Developer + AI-Enabled Technical Support, you will pick up the "day shift" for development, CRM bug fixes, and technical issue resolution. Reporting directly to our current IT Leader, you will provide hands-on support for our assessment tools, websites, landing page forms, apps, Google server, AI prompts, and our core CRMs for our two brands.
We are looking for a resourceful problem-solver who can turn unclear requests into quickly tested solutions without requiring step-by-step instructions. You will build and manage your own workflows that align with department-wide strategies while serving two major internal groups:
The Funnel Manager: Ensuring links in text/email campaigns carry correct UTM tracking into the CRM and point to the latest Google server downloads.
The Investor Relations (IR) Team: Providing reliable technical suppor
