Lead Technology Architect
Job Summary
Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.
This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.
The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.
Your Responsibilities
Identity & Access Management
- Administer Microsoft Entra ID and on-premises AD across all environments
- Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)
- Own hybrid identity via Entra Connect
Messaging & Email
- Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules
- Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations
Collaboration & Voice
- Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (d
