Principal Program Manager, Customer Success
Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential.
About the Role
Agility Robotics deploys Digit — a humanoid robot — into customer warehouses, distribution centers, and manufacturing environments. The Customer Success function owns these deployments end-to-end: from initial customer engagement through deployment, acceptance, and sustained production-scale operations. Support of the customer is the focus of our team and all the internal teams — engineering, quality, operations, release management — must be aligned and coordinated to ensure success of the Digit deployment in the customer operations for Agility to scale and grow.
This Principal Program Management role will coordinate internal workstreams and own the customer outcome across every function that touches it. This per
