Senior Technical Account Manager (Smart Supply)

We're looking for a strategic client partner to own the Smart Supply experience post-sale — turning signed deals into thriving, growing partnerships. You'll be the trusted expert clients rely on and the connective tissue across Growth, Planning, and Ad Ops, driving performance, unlocking expansion, and shaping how Smart Supply shows up in the market.

• Post-Sales Client Management

Serve as the lead point of contact for Smart Supply clients once we have verbal agreement from clients.

Build and maintain strong client relationships through regular communication and proactive support.

Partners strategically with Growth to identify and execute account expansion strategies, driving upsell and cross-sell opportunities that maximize customer value and revenue growth.

• Deal Delivery & Campaign Setup

Receive RFI/Deal information from Growth, collaborate with Planning and Strategy to build proposal and deal strategy and send client facing materials back to Growth

Support clients with campaign setup, including line-item configuration and targeting validation.

Lead