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Posted 2h agoGurugram, India

Support Specialist, R1

MiddleOn-site (Gurugram)Salary undisclosed
Job Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

As a member of the Airbnb Customer Support team, you'll play a vital role as a Resolution Specialist within the volume tiers. Resolution Specialists serve as our initial point of contact, addressing community inquiries and concerns. Our community relies on us for:

  • Accessible support that’s easy to find
  • Faster resolution, preferably first time 
  • A team that’s there for them in times of urgent need 
  • Support that’s built around them

The Difference You Will Make:

  • P

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