Telecom MSP Project Manager Remote

Company Description

Spectrotel and AireSpring have joined forces to create a leading managed network services platform, combining complementary expertise in connectivity, networking, security, and communications to serve businesses around the world.

Spectrotel is redefining managed network services by moving beyond reactive and proactive support toward predictive, prescriptive network management. Its technology-enabled solutions bring together automation, AI-powered intelligence, and human expertise to help reduce downtime, minimize service degradation, and strengthen communications platforms. Its portfolio includes SD-WAN, SASE, cloud connectivity, and advanced security.

AireSpring is a global managed network services provider delivering connectivity, networking, and security solutions in more than 190 countries. It works through relationships with more than 265 carriers and ISPs. Its channel-exclusive portfolio includes managed global connectivity, SD-WAN, SASE, enterprise mobility, and unified communications. AireSpring’s AI-powered IT service management platform, AIreCONTROL, provides visibility, automation, and lifecycle management across complex, multi-vendor networks.

Together, Spectrotel and AireSpring combine scale, intelligence, and network expertise to help organizations stay connected, secure, and focused on growth. Learn more at spectrotel.com and airespring.com, or follow the companies on LinkedIn.

Job Description

Job Summary

We are seeking an experienced Senior Project Manager to lead the delivery of complex telecommunications and managed services projects. This role is ideal for a seasoned professional with extensive telecom industry experience and a proven track record of managing large-scale infrastructure initiatives in a fast-paced, results-driven environment.

The Senior Project Manager will oversee end-to-end project delivery, manage cross-functional teams, coordinate with strategic carrier partners, and ensure projects are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities

• Lead and manage multiple concurrent telecommunications and managed services projects from initiation through successful completion and closeout.
• Oversee complex infrastructure projects including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites.
• Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and ensure accountability to project milestones and deliverables.
• Manage strategic relationships with major telecom carriers (AT&T, Lumen/CenturyLink, Verizon) to negotiate terms, expedite circuit ordering, and resolve escalated issues.
• Develop and maintain comprehensive project plans, budgets, resource allocations, and risk mitigation strategies.
• Establish and track key performance indicators (KPIs), project metrics, and success criteria; report progress to executive leadership and customers.
• Identify, assess, and proactively manage project risks, dependencies, and scope changes; implement corrective actions as needed.
• Mentor and coach junior project coordinators and associate project managers to develop their skills and advance their careers.
• Serve as primary point of contact for customer communications, providing strategic updates and managing stakeholder expectations at the C-level.
• Optimize project management processes and systems; recommend and implement process improvements to enhance efficiency and delivery quality.
• Manage project budgets, track expenses, and ensure cost control throughout the project lifecycle.
• Maintain detailed project documentation, lessons learned, and best practices to support organizational knowledge and continuous improvement.

**Required Qualifications**

• 7+ years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services industries.
• Demonstrated expertise in managing large-scale telecom and network infrastructure projects including Ethernet, SD-WAN, GPON, and firewall deployments.
• Extensive experience coordinating with major telecom carriers on circuit ordering, provisioning, and complex service implementations.
• Proven ability to manage project budgets, resources, and timelines for multi-million dollar initiatives.
• Advanced proficiency with enterprise project management tools, ticketing systems, and business intelligence platforms.
• Strong leadership and team management experience; ability to direct and mentor cross-functional teams.
• Excellent stakeholder management skills with experience communicating at executive and C-level.
• Exceptional organizational skills, strategic thinking, and attention to detail in complex environments.
• Superior written and verbal communication skills with ability to present to senior leadership and customers.
• Demonstrated ability to manage multiple high-priority projects simultaneously while maintaining quality standards.

**Preferred Qualifications**

• Project Management Professional (PMP) or similar advanced certification.
• Experience managing multi-site, enterprise-level business connectivity and infrastructure projects.
• Deep knowledge of telecom ordering processes, ASR/LSR concepts, and carrier provisioning workflows.
• Background in P&L management and financial forecasting.
• Experience with Agile or hybrid project management methodologies.
• Track record of successfully delivering projects ahead of schedule or under budget.
• Experience in vendor management and contract negotiation.
• Knowledge of network architecture and telecommunications technology trends.

Qualifications

 

• 1–3 years of experience in a project coordination, service delivery, or operations role within telecommunications or managed services.
• Basic understanding of telecom and network services such as Ethernet, SD-WAN, GPON, or firewalls.
• Exposure to carrier coordination, provisioning, or circuit ordering processes.
• Comfortable working with multiple vendors and understanding carrier timelines.
• Experience using project tracking tools, ticketing systems, or internal databases.
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and adapt to changing priorities.

Preferred Skills

• Experience supporting multi-site or business connectivity projects.
• Familiarity with telecom ordering processes (ASR/LSR concepts).
• Interest in growing into a full Project Manager role over time.
• Proactive, detail-oriented, and eager to learn.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Why Join Us?

• Entry-level opportunity to build hands-on project management experience in telecom.
• Learn from experienced project managers and technical teams.
• Exposure to real-world carrier coordination and infrastructure deployments.
• Clear growth path into a Project Manager role.
• Competitive compensation and benefits package.