Admissions Officer - Wellington College International Lagos

 ROLE OBJECTIVES 

The Admissions Officer plays a key role in delivering an exceptional and personalised experience for prospective families. This role manages inquiries, tours, documentation, and parent communication throughout the admissions journey. The Admissions Officer works closely with the Marketing team to support pipeline efficiency, event coordination, and CRM accuracy. 

KEY RESPONSIBILITIES 

Parent Engagement & Frontline Service 

• Act as the first point of contact for prospective families, providing a warm, professional, and personalised experience. 

• Deliver highquality information about the school’s vision, curriculum, programmes, and admissions requirements. 

• Conduct tours, followup calls, and parent meetings. 

• Build strong, servicefocused relationships with prospective families to support conversion goals. 

Admissions Process Management 

• Manage inquiries, applications, assessments, interviews, and enrolment paperwork endtoend. 

• Maintain timely, accurate updates in the admissions CRM, ensuring all records, tags, and statuses are correctly applied. 

• Coordinate with academic and administrative teams