Senior Developer – Customer Experience

• 🗓️ Full-time | Permanent
• 📍 Melbourne location
• 🏡 Hybrid working: 2 days in office, 3 days WFH
• 💰 Competitive salary package + company stock (RSUs)

 

Meet AlayaCare

We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings.

We’re big on Tech with Purpose and passionate about improving lives while building strong software, strong teams, and better outcomes for customers.

The role

We’re looking for a Senior Developer - Customer Experience who is ready to solve complex customer and product problems through high-quality software engineering, Level 3 troubleshooting, and practical technical leadership.

As a member of Sirens, AlayaCare’s Level 3 escalation engineering team, you’ll work closely with the Customer Experience (Supp