Control Support Engineer

Duties and Responsibilities

• Perform building automation and control system maintenance in accordance with manufacturer specifications and customer requirements.
• Troubleshoot and diagnose control system issues to improve system reliability, efficiency, safety, and equipment performance.
• Perform control system upgrades, including hardware and software updates, to bring systems to current revision levels.
• Identify and resolve issues involving controllers, sensors, actuators, communications, programming, and other BAS components.
• Complete detailed service documentation, including work performed, problems identified, corrective actions, parts used, and outstanding system concerns.
• Submit accurate and timely work order reports to the Service Manager.
• Provide recommendations to customers regarding system operation, performance improvements, preventive maintenance, and equipment reliability.
• Train and instruct customer personnel on the proper operation and maintenance of building automation and control systems.
• Support Control Project Managers and construction projects when additional technical resources are required.
• Properly maintain and utilize company-provided tools, safety equipment, computers, mobile devices, and other assets.
• Follow company and customer safety procedures while performing work at customer sites.
• Perform additional duties and technical a