Service Systems Specialist II

Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responds to service calls. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation.

Responsibilities:

• Perform start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects.
• Perform preventative and predictive maintenance service activities to ensure optimal performance of system.
• Provide emergency service and response to customer sites as dispatched.
• Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation.
• Load and update software on network controllers, field controllers, computers, and servers.
• Understand complex control systems including diagnosing and troubleshooting networking and integration.