Systems Specialist III

A key member of the Albireo team, the HVAC Field Service Technician independently achieves superior customer satisfaction and promotes customer retention by providing exceptional technical support and service for our customers' building automation and HVAC systems. Operating Independently, you will use your technical expertise and interpersonal skills to troubleshoot problems, recommend solutions, and ensure timely and effective resolution of issues. You will work closely with our sales and engineering teams to identify opportunities for system improvements and upgrades, and provide feedback to ensure the continuous improvement of our products and services.

Responsibilities

• Install, maintain, and repair building automation and HVAC systems, including HVAC controls, energy management systems, and other building automation equipment
• Perform preventative maintenance on systems to ensure their optimal performance and efficiency
• Troubleshoot and diagnose problems with systems and equipment, and provide effective solutions
• Perform repairs and replacements of defective equipment, components, or wiring
• Commission new systems and equipment, and ensure their proper operation
• Communicate with customers to understand their needs and provide them with excellent customer service
• Provide technical support and assistance to customers as needed
• Keep accurate records of service cal