IT Tech Support
Alder Group is proudly celebrating 23 years in 2026, bringing engineering and construction teams together under one roof to deliver high-quality building, civil and infrastructure projects across Queensland and Northern NSW.
Are you a hands-on IT professional who enjoys solving problems and helping people get the most from technology?
Alder Group is looking for an IT Tech Support professional to provide frontline IT support across our offices and project sites. This is a varied, customer-focused role where you'll be the go-to person for Level 1 and Level 2 support, device deployments, Microsoft 365 support, and onsite technology assistance.
Working closely with our IT Operations Specialist, you'll gain exposure to broader infrastructure and systems administration activities, making this an excellent opportunity for someone with a continuous learning mindset with a desire to develop into more advanced infrastructure and systems administration responsibilities.
Key Responsibilities
- Provide Level 1 and Level 2 IT support for staff across the business.
- Manage incidents and service requests through the service desk system.
- Deploy, configure and troubleshoot laptops, desktops, mobile devices and peripherals.
- Support Microsoft 365 applications including Outlook, Teams, OneDrive and SharePoint.
- Assist with user onboardi
