Customer Service Agent - SBN

Summary: This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and procedures.   Visa Sponsorship Available: No   Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education:  High School Diploma/GED Years of Experience:  Minimum one (1) year experience Customer Service experience. Credit Check:  No Valid/Unexpired Passport Book: No Valid/Unexpired Driver's License: No   •People oriented, highly motivated with a positive and friendly attitude. •Effective communication skills, both verbal and written. •Ability to work efficiently under time constraints. •Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations. •Must be well groomed and adhere to the dress code policy. •Must be at least 18 years of age and possess a valid driver’s license. •Able to attend required training. •Strong computer skills and ability to use general office equipment. •Ability to work in extreme weather conditions. •TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.